Careers
Looking for a career with a fast-growing men's skin care company? Look no further! Tiege Hanley is a men's online subscription-based skin care company with an honest approach. We found a legitimate need in men's skin care and developed a real solution for those confused by it. Our sole mission is to help guys look and feel amazing by providing a simplified skin care system. Visit us at Tiege.com
Current Open Positions
- Customer Service & Shipping Specialist
- Social Media Strategist
- SEO Specialist & Editor
Customer Service and Shipping Assistant
Category: Customer Service
Position: Customer Service and Shipping Assistant
Location: Chicago, IL
Tiege Hanley’s Customer Service team is charged with supporting the growth of the business on every level, but primarily with working with our customers to answer their questions, trouble shoot orders and ensure our customer experience is the best it can be.
The Customer Services and Shipping Assistant connects with our subscribers via email and makes sure that every order processed within the previous 24 hours is shipped. They succeed by increasing our client satisfaction, eliminating problems and making sure all orders ship on time.
Responsibilities
- Prepares daily shipping manifest, prints mailing labels and labels boxes
- Adds support for customer service inquires, responding via email, occasionally via phone
- Ensures high shopper satisfaction related to their entire Tiege Hanley experience
- Troubleshoots shipping addresses
- Transports orders to shipping dock for pick up by USPS, DHL, etc
- Transports freight shipments on pallets from dock to storage space utilizing pallet jack and freight elevator
- Assist in storage and organization of inventory and supplies
- Provides general office help, including but not limited to: creating reports, taking packages to post office, etc.
Requirements
- Excellent communication & multi-tasking skills
- Able to work weekdays between the hours of 9-5 and Saturdays as needed
- Ability to lift up to 50 lbs.
- Very comfortable with social media platforms: YouTube, Twitter, Facebook, Instagram, etc.
The Customer Service / Shipping Assistant will be
- An entrepreneurial spirit, motivated to win
- The ability to work independently
- A minimum of one-year work experience in a customer facing role
Please email Tiege Hanley with a resume or LinkedIn info: Jobs@Tiege.com
Social Media Strategist
Tiege Hanley’s Digital Marketing Team is charged with helping to create and deliver marketing programs that support the growth of the company.
The Social Media Strategist is a passionate, data-driven, and socially sophisticated marketing expert. In collaboration with the marketing team, they will develop and manage social media marketing campaigns to help drive our sales and marketing objectives.
The Senior Email Marketer must be a creative and data-driven problem solver with a passion for effectively integrating our brand across multiple social media platforms.
Responsibilities
- Executes integrated social media presence across multiple platforms and channels to foster consumer engagement, brand awareness and sales
- Manages strategy, creative development, and executions of social campaigns in collaboration with the marketing team
- Creates a budget then manages organic and paid content, publishing and engaging with fans and followers
- Continually tests multiple creative concepts, tracks data
- Marketing lead across a number of social media channels like Twitter, Pinterest, Periscope, Twitch, and publishes content for multiple cohorts
- Develops and executes lifecycle based content using a diverse mix of text, image, video, and UGC types of content
- Provides regular updates and reporting to ensure performance goals are being met and providing recommendations when necessary
- Collaborates with the brand manager and copywriter to develop messaging
- Manages the day-to-day messaging, monitoring and moderation of multiple social media platforms.
- Assists with the evaluation and campaign implementation of emerging media channels
- Implements a content calendar in conjunction with other marketing leads
- Perform other job-related duties as requested
Personal Skills
- Passionate, resourceful and productive achiever that is a pleasure to be around
- An entrepreneurial spirit motivated to win
- A vision to create compelling, creative and engaging campaigns
- Excellent verbal and written communication skills
- Strong organizational and time management skills
- Ideal profile: Previous experience within a B2C e-commerce environment
Requirements
- Bachelor’s degree: Communications, Marketing, Journalism, or English strongly preferred
- At least two years of online marketing experience in either brand marketing, social media, email, or Adwords advertising
- At least six months of professional social media marketing in at least three social media platforms (Facebook, Twitter, Instagram, Tumblr, Pinterest, LinkedIn, Snapchat, YouTube)
Benefits
- Be a part of a super fun collaborative team
- Regular team functions
- Super cool loft-like workspace
- Medical benefits after 30 days of employment
- A flat hierarchy that empowers our employees
- Clear expectations at the individual, team and company level
- Everybody’s opinion is considered and respected
- 401K coming in 2019
Reports to Digital Marketing Director
Please email Tiege Hanley with a resume or LinkedIn info: Jobs@Tiege.com
SEO Specialist & Editor
Tiege Hanley’s Digital Marketing Team is charged with helping to create and deliver marketing programs to support the sales growth of the company.
The SEO Specialist & Editor is responsible for executing the SEO program for Tiege. This role manages the SEO agency, works with external writers, leads technical SEO for the site.
Responsibilities
- Manages the corporate level SEO agency (Team of 4). Our agency delivers 20-30 pieces of content, monitors technical SEO and executes link building strategy
- Researches and submits article topics for external writers
- Edits all content received from agency and external writers
- Provides regular updates and reporting to ensure performance goals are being met and providing recommendations when necessary
- Collaborates with the brand manager to develop messaging for blogs and onsite content
- Manages the day-to-day SEO monitoring tools
- Works with the Digital Marketing team to provide messaging for add copy
- Works with the Brand team to create written copy for all outward facing company communication
- Performs other job-related duties as requested
Personal Skills
- The ideal candidate will be a problem-solver with the ability to plan strategically and communicate those plans effectively
- An entrepreneurial spirit, motivated to win and able to work independently
- Passionate, resourceful and productive achiever that is a pleasure to be around
- Motivated to deliver the highest quality work, on time and budget
- Able to take initiative and assume accountability for their actions
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to handle multiple, competing priorities and meet deadlines
Requirements
- Bachelor’s degree: Journalism, Marketing or English strongly preferred
- 1-2 years of SEO experience
- 1-2 years of Google Analytics
- 1-2 years of writing and editing experience
- Experience with Google Webmaster Tools, SEMRush, SEOmoz
Benefits
- Be a part of a super fun collaborative team
- Regular team functions
- Super cool loft-like workspace
- Medical benefits after 30 days of employment
- A flat hierarchy that empowers our employees
- Clear expectations at the individual, team and company level
- Everybody’s opinion is considered and respected
- 401K coming in 2019
Reports to Digital Marketing Director
Please email Tiege Hanley with a resume or LinkedIn info: Jobs@Tiege.com